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UPDATE_MODE is the way we update the data of the donors in the database. Currently, you can only use FULL. This means that when you send a file, we will remove all your inventory from the database and replace this by the content of the new file. The option DIFF is for the future. In that case, you only send records where something was changed; so for example new donors, deleted donors, or any elements/fields from existing donors. | ||
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Technical support
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A file will be rejected (even if your data is correct) if your uploaded file contains 10% less records compared to the total records you have uploaded previously into the database.. |
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All the instructions on how to encrypt a file can be found after clicking the Encrypt File tab on this page.
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In case you have an issue connecting to the API, please double check all the settings in the API documentation. If you still have issues please send an email to support@bmdw.com. |