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• A Match-Connect administrator should respond to all Match-Connect-related inquiries within 24 hours (excluding weekends), regardless of the content of the inquiry.
• Inquiries that reference system problems (for example, problems with sending/receipt of messages) should be given high priority.
• Sufficient time and care should be devoted to development and testing when establishing a connection with Match-Connect. Close collaboration is often necessary between new Match-Connect partners and WMDA to ensure that business and system expectations are being adequately met on both sides, before exchanging Match-Connect messages in production environments.

To Consider For Documentation:

6.1: Bulk Message to Singles messages ( M ) 

6.2: Frequency of upload definitions and terms for CBU vs donor (M)

6.3: Allow for a real-time update for donors with requests (Request update in parallel to database update) - definitions and terms (M)

6.4: HT Frequency per Registry (C)

6.5: Data Quality Validation (S)

6.6: Privacy and Security by design ( M )

6.7: Data Impact Assessment

6.8: Technical and organizational measures

6.9: Master Data Management - Communication and Implementation Matrix