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- The Match-Connect system architecture is based on privacy and security by design principles. Deviation from these principles has to be justified, documented, and approved. Typically, a trade-off has to be made between privacy/security and overall system complexity.
- A Match-Connect administrator should respond to all Match-Connect-related inquiries within 24 hours (excluding weekends), regardless of the content of the inquiry.
- Inquiries that reference system problems (for example, problems with sending/receiving of messages) should be given high priority.
- Sufficient time and care should be devoted to development and testing when establishing a connection with Match-Connect. Close collaboration is often necessary between new Match-Connect partners and WMDA to ensure that business and system expectations are adequately met on all sides before exchanging Match-Connect messages in production environments.
- If a new Match-Connect partner does not want to implement the whole set of available message types, reasonable groups of message types should be implemented together. (TBD: reasonable sets of messages, also known as EMDIS implementation level.)
- Generally faxes and emails should be avoided in an electronic communication system. If they become necessary, it’s recommended not to mix channels in message groups. For example, if the TYP_REQ was in Match-Connect, the result should be in Match-Connect as well and not by fax/email (and vice versa).
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