...
Together, these two approaches provide important information about technical accuracy and communication about the development of Match Connect.
2.4.5 Message storage retention policies
Messages sent using the Connect API have the following retention policies applied:
| Message state | Retention time |
|---|---|
| In MatchConnect system, but not yet retrieved | 90 days after being received by sending organisation |
| In MatchConnect system, retrieved | 72 hours after retrieval. During this time the message can be recovered and retrieved again. |
Messages in the MatchConnect system are stored in encrypted format. Only administrators with access to the message storage and with the proper decryption key are able to read the contents of messages. Additional infrastructure level encryption is also applied.