This password reset link will be active for only 30 minutes, so if the link has expired you will have to generate a new password reset email:

• Go to https://staging-dataupload.wmda.info/
• Click on the Forgot your password link
• Enter your email address (if valid)
• You should receive an email with a link which will lead you to the page where you can enter your new password
• Enter your new password

If this does not solve the issue, please send an email to support@wmda.info

If your organisation lacks the knowledge and IT resources to create an XML file from your inventory, we can offer assistance by having a telephone conference with the WMDA ICT specialists. During this (free) consultation, you will receive information about the effort and costs that are required to implement the changes.

As part of providing support and guidance through this transition we have various blogs and newsletters informing you of possible solutions to ensure this transition will become as smooth as possible.

Yes, it is possible to register multiple users to your work space. Please send your request to support@bmdwsupport@wmda.orginfo.

It is not possible to change your email address (username) for the BMDW WMDA upload service yourself. If you need to change your email address please send your request by email to support@wmda.info.

To use the REST API Service for uploading you can use your regular WMDA upload account. If you need an (extra) account for uploading, please send your request to support@wmda.info. More information about the REST API Service can be found here. In case you would like to do some more testing we recommend using https://restlet.com/. The WMDA Upload platform uses Pydio, there is more info on the API capabilities on https://pydio.com/en/pydio-api-v2.

You do not need to add HLA elements where you do not have values for. However, you should keep the same order of the elements.

UPDATE_MODE is the way we update the data of the donors in the database. Currently, you can only use FULL. This means that when you send a file, we will remove all your inventory from the database and replace this by the content of the new file. The option DIFF is for the future. In that case, you only send records where something was changed; so for example new donors, deleted donors, or any elements/fields from existing donors.

If you have trouble understanding messages from the system or validation reports, please send us an email to support@bmdw.org.

If values have been blanked after processing it is commonly caused by HLA/DNA related errors. For example if the value for DRB4 contains a slash (/), which is invalid, the allele values are blanked and processing of the record continues. This is a warning, and not an error that requires the record to be rejected! More information on this topic can be found at the bottom of https://share.wmda.info/display/BMDWPUB/BMDW+Data+submission+information (Data Validation tab).

If you see this message within your processing report this means that the code that you have provided is deprecated and has been renamed. The processing report provides you exactly which code has been deprecated and its assocaited new code name. To conform to the HLA guidance rule any deprecated codes that have passed their grace replacement period shouldn't be accepted hence the system "Blanks" that value.

Please ensure that you keep your data up to date by ensuring you rename deprecated codes within their grace period to avoid them being blanked if they pass the grace period.

Instructions and more information on how to update your deprecated codes are in the guidelines

You might also find the MAC tool helpful to validate if your codes are deprecated or not. Instructions on how to use the Mac UI can be found HERE.

The uploaded XML data is updated and synchronized between 20:00-2:00 daily Amsterdam (CEST/CET) time. And the data uploaded before 20:00 should be available after that in Search and Match.

In the dot20 system records were allowed that had no donor-ID given. Therefore a dummy donor-ID was created that started with a "#" sign. We do not generate dummy donor-ID's in the XML pipeline.
In XML the donor-ID or GRID is obligatory. 

If you find donor-ID's that start with "#", it means that the data still originates from a processed dot20 file, that not yet has been updated by an XML file.

It is possible that you encounter records without an donor-ID, this is related to specific data protection regulation for some countries.

 All the instructions on how to encrypt a file can be found after clicking the Encrypt File tab on this page.

You can find the correct public key and instructions on the Encrypt tab at Search & Match Service (formerly BMDW) Data submission information.

In case you have an issue connecting to the API, please double check all the settings in the API documentation. If you still have issues please send an email to support@wmda.info.

In the old WMDA system serology (search determinants) was needed. When there was no serology/search determinants, WMDA generated these itself. However we have now moved to a new algorithm provide by Optimas which is working differently and doesn’t need search determinants. Also we need user to conform to the new nomenclature which means user should provide data in the format of xx:xx. Therefore, our HLA validation no longer accepts values like 24 in a DNA field. To get this accepted, you have to add yourself :XX so you get the value 24:XX. If you still have issues please send an email to support@wmda.info.

If you have recently uploaded a file and you can't see it your workspace or the Archive folder something may have gone wrong. Please send us an email at support@wmda.info and we will investigate the issue as soon as possible.

If your file is rejected due to an XSD validation error, the XML structure may be wrong:

Common errors are :

• XML is not welformed (e.g. missing closing tags)
• You may have accidentaly added an XSD reference : these may get added by some XML editors.
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You may use an XML editor to check for these errors, or run a validation tool like xmllint. More information can be found here : Search & Match Service (formerly BMDW) Data submission information