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titleI have not received a password for the BMDW upload service

The system will never send you a password, only a link to change your password. To change your password follow these steps:

  • Go to https://staging-dataupload.wmda.info/
  • Click on the Forgot your password link
  • Enter your email address (if valid)
  • You will receive an email with a link which will lead you to the page where you can enter your new password. This link will be active for only 30 minutes, so if the link has expired you will have to generate a new password reset email by repeating the previous steps.
  • Enter your new password

SUPPORT 

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titleCan I easily translate my existing Dot20 file into the XML?
Yes, you can translate your existing Dot20 file to XML but this isn't a single press a button and its translated. There is a lot to consider and it varies from organisation to organisation. If your organisation wishes to go down this route, we would advice to contact the WMDA office and get guidance to ensure that the translations will work.   

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title-- My file is rejected with error: Incomplete typing found: HLA-A and HLA-B are required for Donors.

?This error is caused by a bug in the system. This issue will be resolved soon.

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titleHow can I sort and order my files by the latest file modified?

When you are logged in you can sort and order your files by choosing your preferred setting using the menu on the top right of the interface.
To change the order from ASC to DESC repeat the selection so the arrow next to the selection will change direction.

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