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title-- Which file types are allowed for uploading?

The system only accepts .zip or .xml file types which need to be .pgp or .gpg encrypted. More information can be found here.

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title-- My file is rejected with error: Incomplete typing found: HLA-A and HLA-B are required for Donors.

This error is caused by a bug in the system. This issue will be resolved soon.

 

 

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titleHow can I sort and order my files by the latest file modified?

When you are logged in you can sort and order your files by choosing your preferred setting using the menu on the top right of the interface.
To change the order from ASC to DESC repeat the selection so the arrow next to the selection will change direction.

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titleWhat is the definition of the 10% rule?

A file will be rejected if your uploaded file contains less that 10% records of the total records you have uploaded previously into the database.

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titleDo not Can I use a PDF viewer to open Reportreports?

It is not possible to view the reports with a PDF viewer. If you need

Within the system when you want

to review the processing report txt file

users

you should always open this

fine

using Text Editor (like Notepad). Please

don

do not use a PDF viewer to open this file as you will get an error message. 

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title-- My file is rejected with error: Incomplete typing found: HLA-A and HLA-B are required for Donors.

This error is caused by a bug in the system. This issue will be resolved soon.

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titleCompatible browsers to use when submitting your xml through the platform
The data submission platform is only compatible with Internet explorer and Google Chrome. Please DO NOT use Safari as the system doesn't render properly. We are looking to see how these UI changes be made so the system renders on Safari too.

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