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titleI have issues connecting to the APi

In case you have an issue connecting to the API, please double check all the settings in the API documentation. If you still have issues please send an email to support@bmdw.com.

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titleWhy are our HLA serology fields values were rejected, while they were accepted in the old dot20 format?

In the old BMDW system serology (search determinants) was needed. When there was no serology/search determinants, BMDW generated these itself. However we have now moved to a new algorithm provide by Optimas which is working differently and doesn’t need search determinants. Also we need user to conform to the new nomenclature which means user should provide data in the format of xx:xx. Therefore, our HLA validation no longer accepts values like 24 in a DNA field. To get this accepted, you have to add yourself :XX so you get the value 24:XX. You can read more about this subject in If you still have issues please send an email to support@bmdw.com.