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titleWhy are our HLA serology fields values were rejected, while they were accepted in the old dot20 format?

In the old BMDW system serology (search determinants) was needed. When there was no serology/search determinants, BMDW generated these itself. However we have now moved to a new algorithm provide by Optimas which is working differently and doesn’t need search determinants. Also we need user to conform to the new nomenclature which means user should provide data in the format of xx:xx. Therefore, our HLA validation no longer accepts values like 24 in a DNA field. To get this accepted, you have to add yourself :XX so you get the value 24:XX. If you still have issues please send an email to support@bmdw.com.

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titleI can't see my uploaded file in my workspace or the Archive folder

If you have recently uploaded a file and you can't see it your workspace or the Archive folder something may have gone wrong. Please send us an email at support@wmda.info and we will investigate the issue as soon as possible.