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titleMy reset password link isn't working

This password reset link will be active for only 30 minutes, so if the link has expired you will have to generate a new password reset email:

  • Go to https://staging-dataupload.wmda.info/
  • Click on the Forgot your password link
  • Enter your email address (if valid)
  • You will receive an email with a link which will lead you to the page where you can enter your new password
  • Enter your new password

If this does not solve the issue, please send an email to support@bmdw.org.

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titleI have not received a welcome email from the upload system

This password reset link will be active for only 30 minutes, so if the link has expired you will have to generate a new password reset email:

  • Go to https://staging-dataupload.wmda.info/
  • Click on the Forgot your password link
  • Enter your email address (if valid)
  • You should receive an email with a link which will lead you to the page where you can enter your new password
  • Enter your new password

If this does not solve the issue, please send an email to support@bmdw.org.

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titleCan I easily translate my existing Dot20 file into the XML?
Yes, you can translate your existing Dot20 file to XML but this isn't a single press a button and its translated. There is a lot to consider and it varies from organisation to organisation. If your organisation wishes to go down this route, we would advice to contact the WMDA office and get guidance to ensure that the translations will work.   

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