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titleWhy do I need to change my data submission format from Dot20 to XML?
After the successful implementation of phase one of the BMDW WMDA Search & Match Service, WMDA is now focusing on improving the data collection which will in-turn help with better search functionality. As part of this initiative, WMDA would like to receive a more extensive data-set from listing organisations and represent these to the users as part of search results. The current data file format (DOT20) is not appropriate to receive more data fields and therefore another more applicable file format is necessary. The new file format is an XML (Extensible Markup Language) file, which is considered an industry standard that is extendable, secure, robust and easy to use.
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titleWhat are the implications, if my organisation can't submit the test file with donor or cord blood data in the new file format by the deadline of 15th November?

If your registry can not submit the XML format you must inform WMDA as soon as possible. The deadline to completely switchover to the new XML format is fixed. By contacting us we can investigate options to help your organisations with every help we can provide to smoothly transition to this format. Please contact the WMDA office as soon as possible through support@bmdwsupport@wmda.orginfo, so we can discuss the appropriate course of action.

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titleWhat if my organisation can not submit all of the mandatory fields indicated within the XSD inventory?

The XML Schema definition files describes if fields are mandatory or optional. These minimal required fields are also described BMDW WMDA data submission information. If your organisation will not be able to supply these mandatory fields you need to contact the WMDA office as soon as possible in order to facilitate an appropriate solution for smooth uploading and processing of your data through the XML format.

Please contact the WMDA office as soon as possible through support@bmdwsupport@wmda.org, so we can discuss the appropriate course of action. 

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titleMy reset password link isn't working

This password reset link will be active for only 30 minutes, so if the link has expired you will have to generate a new password reset email:

  • Go to https://staging-dataupload.wmda.info/
  • Click on the Forgot your password link
  • Enter your email address (if valid)
  • You will receive an email with a link which will lead you to the page where you can enter your new password
  • Enter your new password

If this does not solve the issue, please send an email to support@bmdwsupport@wmda.orginfo.

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titleI have not received a welcome email from the upload system

This password reset link will be active for only 30 minutes, so if the link has expired you will have to generate a new password reset email:

  • Go to https://staging-dataupload.wmda.info/
  • Click on the Forgot your password link
  • Enter your email address (if valid)
  • You should receive an email with a link which will lead you to the page where you can enter your new password
  • Enter your new password

If this does not solve the issue, please send an email to support@bmdwsupport@wmda.orginfo.

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titleCan I easily translate my existing Dot20 file into the XML?
Yes, you can translate your existing Dot20 file to XML but this isn't a single press a button and its translated. There is a lot to consider and it varies from organisation to organisation. If your organisation wishes to go down this route, we would advice to contact the WMDA office and get guidance to ensure that the translations will work.   

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titleWhere can I see the report of my file upload?

A report of your file is saved in the BMDW WMDA XML Upload System ( dataupload.wmda.info )  and it is located in the Report folder of your workspace.

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titleIs it possible to have multiple accounts for uploading files?

Yes, it is possible to register multiple users to your work space. Please send your request to support@bmdwsupport@wmda.orginfo.

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titleWhich file types are allowed for uploading?

The system only accepts .zip or .xml file types which need to be .pgp or .gpg encrypted. More information can be found here.

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titleCan I change my report format?

It is not possible to change your report format. We are planning improvements for usability. Any feedback on this is welcome at support@bmdwsupport@wmda.orginfo

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titleCan I change my email address for the BMDW upload service?

It is not possible to change your email address (username) for the BMDW WMDA upload service yourself. If you need to change your email address please send your request by email to support@bmdwsupport@wmda.orginfo.

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titleI would like to use the REST API for uploading files. What do I need to do?

To use the REST API Service for uploading you can use your regular BMDW WMDA upload account. If you need an (extra) account for uploading, please send your request to support@bmdwsupport@wmda.orginfo. More information about the REST API Service can be found here. In case you would like to do some more testing we recommend using https://restlet.com/. The BMDW WMDA Upload platform uses Pydio, there is more info on the API capabilities on https://pydio.com/en/pydio-api-v2.

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titleI have issues connecting to the APi

In case you have an issue connecting to the API, please double check all the settings in the API documentation. If you still have issues please send an email to support@bmdwsupport@wmda.cominfo.

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titleWhy are our HLA serology fields values were rejected, while they were accepted in the old dot20 format?

In the old BMDW WMDA system serology (search determinants) was needed. When there was no serology/search determinants, BMDW WMDA generated these itself. However we have now moved to a new algorithm provide by Optimas which is working differently and doesn’t need search determinants. Also we need user to conform to the new nomenclature which means user should provide data in the format of xx:xx. Therefore, our HLA validation no longer accepts values like 24 in a DNA field. To get this accepted, you have to add yourself :XX so you get the value 24:XX. If you still have issues please send an email to support@bmdwsupport@wmda.cominfo.

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titleI can't see my uploaded file in my workspace or the Archive folder

If you have recently uploaded a file and you can't see it your workspace or the Archive folder something may have gone wrong. Please send us an email at support@wmda.info and we will investigate the issue as soon as possible.

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