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General information


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titleWhy do I need to change my data submission format from Dot20 to XML?
After the successful implementation of phase one of the WMDA Search & Match Service, WMDA is now focusing on improving the data collection which will in-turn help with better search functionality. As part of this initiative, WMDA would like to receive a more extensive data-set from listing organisations and represent these to the users as part of search results. The current data file format (DOT20) is not appropriate to receive more data fields and therefore another more applicable file format is necessary. The new file format is an XML (Extensible Markup Language) file, which is considered an industry standard that is extendable, secure, robust and easy to use.
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titleWhat are the implications, if my organisation can't submit the test file with donor or cord blood data in the new file format by the deadline of 15th November?

If your registry can not submit the XML format you must inform WMDA as soon as possible. The deadline to completely switchover to the new XML format is fixed. By contacting us we can investigate options to help your organisations with every help we can provide to smoothly transition to this format. Please contact the WMDA office as soon as possible through support@wmda.info, so we can discuss the appropriate course of action.

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titleWhat if my organisation can not submit all of the mandatory fields indicated within the XSD inventory?

The XML Schema definition files describes if fields are mandatory or optional. These minimal required fields are also described WMDA data submission information. If your organisation will not be able to supply these mandatory fields you need to contact the WMDA office as soon as possible in order to facilitate an appropriate solution for smooth uploading and processing of your data through the XML format.

Please contact the WMDA office as soon as possible through support@wmda.org, so we can discuss the appropriate course of action. 

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titleI have not received a password for the WMDA upload service

The system will never send you a password, only a link to change your password. To change your password please follow these steps:

  • Go to https://dataupload.wmda.info/
  • Click on the Forgot your password link
  • Enter your email address (if valid)
  • You will receive an email with a link which will lead you to the page where you can enter your new password. This link will be active for only 30 minutes, so if the link has expired you will have to generate a new password reset email by repeating the previous steps.
  • Enter your new password
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titleMy reset password link isn't working

This password reset link will be active for only 30 minutes, so if the link has expired you will have to generate a new password reset email:

  • Go to https://dataupload.wmda.info/
  • Click on the Forgot your password link
  • Enter your email address (if valid and do confirm that is the same email provided to WMDA)
  • You will receive an email with a link which will lead you to the page where you can enter your new password
  • Enter your new password

You may encounter issues below if the above normal steps do not solve your problem:

  1. Password reset link opens the normal login page, but not password reset page. That is maybe your browser can not handle it correctly. Try to use Chrome if you do not use chrome.
  2. Get the page that need fill the "verification code", be patient if see this page as you type in your credential wrong for more than 3 times. If you can not make it work, try to reset the password again and better remember your new password.

And if you still have issues, please send an email with screenshot of the issue to support@wmda.info.

I have not received a password for the WMDA upload service

The system will never send you a password, only a link to change your password. To change your password please follow these steps:

  • Go to https://dataupload.wmda.info/
  • Click on the Forgot your password link
  • Enter your email address (if valid)
  • You will receive an email with a link which will lead you to the page where you can enter your new password. This link will be active for only 30 minutes, so if the link has expired you will have to generate a new password reset email by repeating the previous steps.
  • Enter your new password
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titleMy reset password link isn't working
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titleI have not received a welcome email from the upload system

This password reset link will be active for only 30 minutes, so if the link has expired you will have to generate a new password reset email:

  • Go to https://staging-dataupload.wmda.info/
  • Click on the Forgot your password link
  • Enter your email address (if validemail address (if valid and do confirm that is the same email provided to WMDA)
  • You should will receive an email with a link which will lead you to the page where you can enter your new password
  • Enter your new password

If this does not solve the issue, please send an email to support@wmda.info.

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titleCan I easily translate my existing Dot20 file into the XML?
Yes, you can translate your existing Dot20 file to XML but this isn't a single press a button and its translated. There is a lot to consider and it varies from organisation to organisation. If your organisation wishes to go down this route, we would advice to contact the WMDA office and get guidance to ensure that the translations will work.   

You may encounter issues below if the above normal steps do not solve your problem:

  1. Password reset link opens the normal login page, but not password reset page. That is maybe your browser can not handle it correctly. Try to use Chrome if you do not use chrome.
  2. Get the page that need fill the "verification code", be patient if see this page as you type in your credential wrong for more than 3 times. If you can not make it work, try to reset the password again and better remember your new password.

And if you still have issues, please send an email with screenshot of the issue to support@wmda.info.

Expand
titleI have not received a welcome email from the upload system

This password reset link will be active for only 30 minutes, so if the link has expired you will have to generate a new password reset email:

  • Go to https://staging-dataupload.wmda.info/
  • Click on the Forgot your password link
  • Enter your email address (if valid)
  • You should receive an email with a link which will lead you to the page where you can enter your new password
  • Enter your new password

If this does not solve the issue, please send an email to support@wmda.info

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titleWhat help and support can I get during the transition period?

If your organisation lacks the knowledge and IT resources to create an XML file from your inventory, we can offer assistance by having a telephone conference with the WMDA ICT specialists. During this (free) consultation, you will receive information about the effort and costs that are required to implement the changes.

As part of providing support and guidance through this transition we have various blogs and newsletters informing you of possible solutions to ensure this transition will become as smooth as possible.

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titleWhere can I see the report of my file upload?

A report of your file is saved in the WMDA XML Upload System ( dataupload.wmda.info )  and it is located in the Report folder of your workspace.

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