Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Panel
borderColor#00acc8
titleColor#ffffff
titleBGColor#00acc8
titleDocuments and information

Three important documents (see links in blue):

  • Communication from the commission
    HPC are defined under the green lanes for border management to ensure the availability of goods and services. If you request a courier to transport a product, we recommend to fill in, sign and provide the last page of the document (Annex 3, page 4) to the courier. You can choose between:
    • A driver of a heavy goods vehicle (road transport)
    • A public transport aircraft crew (flight transport)

You can find more information on the following website:  https://ec.europa.eu/health/blood_tissues_organs/overview_en



Panel
borderColor#00acc8
titleColor#00acc8
titleBGColor#ffffff
titleWMDA Travel Certificate

WMDA has created a certificate for couriers to attest the importance of unhindered and swift travel: WMDA Travel Certificate.


Wmdabutton
buttontextDownload the WMDA Travel Certificate
buttonlinkhttps://share.wmda.info/download/attachments/344869727/Travel%20Certificate%20Couriers%5B1%5D.pdf?version=1&modificationDate=1605260577982&api=v2&download=true



View file
nameTravel Certificate Couriers[1].pdf
height150

Panel
borderColor#BE1E2A
titleColor#FFFFFF
titleBGColor#BE1E2A
titleCourier Information

Ontime Onboard Courier/ECS

We are constantly monitoring all developments, which involves being in contact with relevant customers about possible scenarios and solutions. We are also working on Plan Bs and Cs to make sure the live saving product is securely transported from the donor to the patient in need. Selection of the most suitable couriers and transport routing is as always our highest priority! Please feel free to contact us anytime, if questions or queries occur: onboard@ontimecourier.com We are always happy to assist you.

Time:matters

Time:matters Stem Cell Courier Services are operational and we continue to tailor stem cell courier transport solutions worldwide within the existing legal limits and currently existing travel restrictions. We exchange on a regular basis information within the international WMDA Emergency Task Force working on transport contingency plans for the entire WMDA community. Currently, the biggest challenge for transport planning are the short-term changes in international travel (e.g.immigration restrictions, flight availability, quarantine protocols), which require flexibility from all parties involved. Therefore, we recommend that TCs and registries contact their authorities at an early stage that they can apply for an possible exemption for stem cell couriers when travel restrictions are introduced or tightened. In this crisis time:matters Group will follow the official advise of WHO, respective national governments, state governments and Lufthansa Group! Please contact our stem cell team at stemcell@time-matters.com for any inquiries. Existing bookings will be administered and reassessed in connection with the changed regulation. We will contact you proactively if we need to discuss alternative options. Read more about our sevices here.


CountryWaiverImporting organisationNo. of imports 2018No. of exports 2018Contact information to verify shipmentSpecific courier informationHandover hub on airport
 Australia
Australian Bone Marrow Donor Registry


Australian boarders remain effectively closed to couriers. All products are cryopreserved at the place of donation and shipped via freight. This will continue for the foreseeable future.
AustrialinkAustrian Bone Marrow Donor Registry12238

+43 1 515 61 378

+43-676-848191-278.

Austrian authorities classify the delivery of stem cell products as commercial transport.  Couriers are exempted from showing a negative Covid-19 test result or home quarantine.

Covid-19 testing centers in Austria:


BelgiumlinkMarrow Donor Program Registry21727+32 473 367 350
Bulgaria
Bulgarian Bone Marrow Donor Registry23
+359-887 455 191

Update January 28, 2021 :
Regarding the pandemic situation, all people that enter Bulgaria must have a negative COVID PCR test. If a PCR certificate is required for the couriers that travel from Bulgaria to other countries, we can assist with this, as our Department performs COVID PCR test and can issue the relevant certificate.


Canada
CBS


All medical related couriers, please carefully review the Government of Canada travel restrictions, exemptions and advice on this page, including the emergency orders in the Quarantine Act:
   https://travel.gc.ca/travel-covid

 Chile
DKMS Chile

T +56226051609

C +56939187306

Please find the requirements for foreigners non-resident entering Chile (no exceptions for couriers)

Negative PCR test performed 72 hours before travelling. In flights with intermediate stops, this is considered from the last boarding. Screening tests are not allowed (antigen, antibody, etc.)

– Fill out the Traveler’s Sworn Statement electronically and up to 48 hours before boarding at www.c19.cl

– Health insurance that covers benefits associated with COVID-19 during the stay, with a minimum coverage of USD$30,000

Please find below, screenshot for the website.

All residents and foreign must perform a mandatory 10-day quarantine process, but the quarantine can be interrupted to leave the country, the recommendation for couriers is to leave the country the same day.

We don’t have available a lab in the airport, but we have a lot of medical centers and even domiciliary companies that are available to have the PCR Covid19 test available in 24-48 hours if is need it. They don’t need a medical prescription for the test.


Croatia
Croatian Bone Marrow Donor Registry336+385 91 5218 026

Cyprus
Cyprus Bone Marrow Donor Registry
44+357 9958 6381

Czechialink

Czech Stem Cell Registry

Czech National Marrow Donor Registry Plzen

13921

+420 602 250 797

+420 606 311 884

Update 22/01/2021/10/2020:

  • Briefly :
    • Czech borders are open for the purpose of the transport of the stem cell graft.
    • Permit letters (Confirmation for foreign workers of critical infrastructure service in the Czech territory) are required – registry issues permit for each transport.
    • For this purpose there is no obligation to submit a PCR test result for the period of time not exceeding 24 hours. 
    • CNMDR may arrange courier service with hand over at the border crossing.
    • If necessary, all information regarding Donor Health&Availability, VT/Workup and Transportation requirements can be provided, discussed and/or consulted by phone  (+420373034333) or e-mail ( registr@kostnidren.cz )
Vaclav Havel Prague Airport is only airport open
Denmark

link

link

Denmark Stem Cell Donors West1193

+45 2477 8022

+45 2331 0989

  • The Danish borders are closed, but persons with a creditable purpose are allowed to enter. Medicine and stem cells are considered a creditable purpose, but the courier needs to show a negative COVID-19 test (antigen or PCR test are accepted). The test must be taken max. 24 hours before boarding the airplane, and in case of transit, before boarding the first airplane. If  the courier cannot show a valid COVID-19 test, the courier will be denied access to the airplane with destination for Denmark.
  • Passengers on connected flights to Denmark transiting in one or more airports have two different options:
    • They can take a test no more than 24 hours before boarding the first flight
    • They can take a test while in transit

Denmark
Denmark Stem Cell Donors East

+45 3545 3970

Finlandlink (Finnish language only)Finnish Stem Cell Registry6314+358 50 327 3447
France
France Greffe de Moelle80676

+33-6-88 22 35 28



Germany
ZKRD6085,091

+49 174 192 59 36

+49 731 1507 201

Information testing centres Germany
Greece
Hellenic Transplant Organization8335+30 210 6471 200

Hong Kong
Hong Kong Bone Marrow Donor Registry

+852 2781 8498

Export of Fresh Stem Cell Product: Starting from Dec 2020, any inbound traveler must undergo a 21-day of compulsory quarantine at designated quarantine hotel. Reservation of designated hotel must be confirmed before boarding. In order to ensure the safety of the recipients in this rapidly changing epidemic situation, TC are reminded to plan carefully on flight and courier arrangement for fresh product transport.
Hungary
Hungarian Stem Cell Donor Registry721+36305319502

Ireland
Irish Unrelated Bone Marrow Registry591+353 1 432 2800Information on testing at the airport
Israel

Ezer Mizion Bone Marrow Donor Registry




Update 27-1-2021: please see  attachment  for a full update



Italy
Italian Bone Marrow Donor Registry66365+39 01 056 344 34-35
Rome FCO
Lithuania
Lithuanian National Bone Marrow Donor Registry431+370 698 23416

Luxembourg
Luxembourg Marrow Donor Program
3Collection handled through Germany

NetherlandslinkMatchis Foundation33994+31 71 568 5300Overview of test locations, here.
Norway

link

Norwegian Bone Marrow Donor Registry

+47 91707212

All persons travelling to Norway have a duty to register themselves in order to enhance infection control. Stem cell couriers have been given exempt from quarantine (both work and leisure time), and only need to register your personal data and tick the appropriate boxes. Link to registration form: Registration of arrival to Norway - regjeringen.no  (fill in only part 1). If you have registered before, you can log in using the same mobile number, email or ID-Porten as last time, in order to check what kind of information you then provided. After completing the registration, you will receive a receipt that must be shown to the police at the border control.

The journey can only be registered when it is less than 72 hours to the time of entry.

The data is stored securely and is deleted after 20 days. Only the authorities have access to the data.

Norway introduces its strictest entry rules since March 2020 - regjeringen.no



Poland
Poltransplant1471,153+48 60 129 0029

Okecie Airport

Handover at border

PortugallinkCedace10950+351 217 504 100

Romania
National Registry of Hematopoietic Stem Cells Voluntary Donors381+40 722 751 147

Singapore
BMDP

+65 6916 0370

Transport of HPC product

TC can request for either cryopreserved product to be cryopreserved at our collection centre or for fresh product where handover will take place within Singapore airport transit area without overseas courier entering Singapore.

For handover at Singapore airport transit area, please take note of the following:

  • Details of overseas courier’s travel history in the past 14 days (prior to arrival in Singapore), which will not include the country where they are coming from, must be provided
  • Ensure overseas courier stay in Singapore is less than 48hours. Any duration exceeding 48hours is not allowed by our regulatory authorities
  • On arrival COVID-19 testing for your courier is not required in Singapore
  • Singapore does not allow pre-departure covid19 testing for your courier. If your home country or transit country requires it, please obtain a Pre-Departure Test (PDT) exemption letter from the appropriate authority and submit to BMDP.
  • Please avoid booking EK flights (Emirates) into and out of Singapore, as this airline does not support Singapore special transit operations.

Due to constant changes in travel restriction and requirement of pre-departure testing for transit travellers from some countries, we strongly encourage cryopreservation at our collection centre.


Slovakia
Slovak National BMD Registry405+421 2 6867 2634

Slovenia
Slovenia Donor252+386 1 54 38 224

Spain
Registro de Donantes De Medule Osea (REDMO)36191+34 689306356YesAll Spanish International airports
Sweden
Tobias Registry16451+46 733 70 90 97

The current travel bans and test requirements in Sweden requires all non-Swedish couriers entering Sweden to:

  • Carry prof that the purpose of the travel is to participate in a health care activity by transporting life saving cell products. Document will be provided by the Registry for foreign couriers arriving to transport products to other counties.
  • Carry a prof of employment as a health care professional or transport professional
  • Carry any other documentation to prove the purpose to enter Sweden
  • If possible, a certificate of a negative COVID-19 test sampled less than 48 hours before arrival. The test must be an antigen test, PCR test or LAMP test. The certificate need to be in Swedish, English, Norwegian or Danish. 
  • If a valid test result can not be presented, exemptions from test requirement can be made at the border by providing documentation of the reason to travel that clearly include health care and medicinal transport. The exemptions for non-EES residents are only for individuals involved in transport.

The regulations are effective at least until 31 March 2021.

More information on test requirements and exemptions for different countries at: https://polisen.se/en/the-swedish-police/the-coronavirus-and-the-swedish-police/travel-to-and-from-sweden/
  • Couriers entering Switzerland by air: Couriers boarding a flight with a destination in Switzerland require a negative COVID-19 Test done prior to departure (PCR: less than 72 hours, antigen: less than 24 hours). Alternatively, couriers can provide proof of:
    • Being fully vaccinated less than 6 months ago.
    • A past COVID-19 infection with recovery less than 6 months ago
  • Couriers arriving at a Swiss airport: Swiss border control authorities check arriving passengers for negative test results on a random basis. Please note: For this control, only a PCR test carried out within the last 72 hours is valid. However, couriers are exempted from the testing and quarantine requirements in the course of their professional activities to transport goods across borders.
  • Couriers entering Switzerland by land or water: Couriers that have stayed in a location within the last ten days before entering Switzerland that is included in the FOPH list of risk countries (https://www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov/empfehlungen-fuer-reisende/quarantaene-einreisende.html#1918240392 ) have to go into quarantine and must show proof of a negative PCR COVID-19 test carried out within the last 72 hours. However, couriers are exempted from the testing and quarantine requirements in the course of their professional activities to transport goods across borders.
  • Entry form: Couriers are still obliged to register with the Swiss FOPH and must provide their contact information before entry into Switzerland: https://swissplf.admin.ch. Couriers that have been vaccinated less than 6 months ago or had a past COVID-19 infection with recovery less than 6 months ago are exempted from completing the entry form, unless they are arriving from a risk country specified on the FOPH list under “2. Countries with a variant of concern”.
  • The Swiss Registry holds an additional authorization for the import and export of blood stem cells (31.05.2021 authorization Corona BAG) especially for the COVID-19 situation (Import/Export of DLIs) and we will provide this authorization for the cases where the Swiss registry is involved (national patients/donors and international donors/patients) in order to prevent courier staff from having to go into quarantine.
  • We offer assistance for couriers departing Switzerland and requiring a COVID-19 test in order to enter another country. Please notify our coordination team (tx-coordination@blutspende.ch) in advance and we will help setting up a test. Test stations are available close to the Swiss collection centers and offer antigen tests with a turnaround of 30min. PCR testing requires considerably more time and therefore must be assessed individually in case it is absolutely necessary for the transport.
  • Masks are compulsory on all public transport. It is also mandatory to wear a mask in all publicly accessible establishments and (indoor) premises. This includes shops, banks and restaurants.
  • We are grateful for your collaboration in helping us to maintain our blood stem cell transplant activity. We remain at your disposal for any kind of inquiries concerning this topic tx-coordination@blutspende.ch / emergency calls: +41 31 380 81 01.

Switzerland
Blutspende SRK Schweiz

 +41 31 380 81 81

+41 31 380 81 01

  • Border control: Switzerland has open borders but travelers entering Switzerland from certain regions will have to go into quarantine for ten days. The FOPH (Ministry of Health) has a list of the countries concerned, which it updates regularly (https://www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov/empfehlungen-fuer-reisende/quarantaene-einreisende.html#1918240392 ). Travelers affected will be notified during the flight, on board coaches and at border crossings. They will have to register with the cantonal authorities on arrival. Airlines and travel companies will also be instructed not to transport sick passengers. The Swiss Registry holds an additional authorization for the import and export of blood stem cells (06.07.2020 authorization Corona BAG) especially for the COVID-19 situation (Import/Export of DLIs) and we will provide this authorization for the cases where the Swiss registry is involved (national patients/donors and international donors/patients) in order to prevent courier staff from having to go into quarantine.
  • NEW COVID-19 test requirements for couriers starting 08.02.2021: Switzerland is changing their requirements for quarantine and testing of travelers entering Switzerland starting 08.02.2021. Please note that couriers entering Switzerland to pickup or deliver blood stem cells are exempted from these requirements and do not need to quarantine or require a negative test when entering Switzerland. Couriers are still obliged to register with the Swiss FOPH and must provide their contact information before entry into Switzerland: https://swissplf.admin.ch.
  • We offer assistance for couriers departing Switzerland and requiring a COVID-19 test in order to enter another country. Please notify our coordination team (tx-coordination@blutspende.ch) in advance and we will help setting up a test. Test stations are available close to the Swiss collection centers and offer antigen tests with a turnaround of 30min. PCR testing requires considerably more time and therefore must be assessed individually in case it is absolutely necessary for the transport.
  • Masks are compulsory on all public transport. It is also mandatory to wear a mask in all publicly accessible establishments and (indoor premises). This includes shops, banks and restaurants.
  • We are grateful for your collaboration in helping us to maintain our blood stem cell transplant activity. We remain at your disposal for any kind of inquiries concerning this topic tx-coordination@blutspende.ch / emergency calls: +41 31 380 81 01.

United Kingdom

waiver

Guidance for couriers

Anthony Nolan, Bristol Registry, DKMS UK, Welsh Registry488 from EU Member States311 to EU Member States

handoverhub@anthonynolan.org

+44 7879 519 478

https://www.gov.uk/uk-border-controlHeatrow Airport


Countries that import to EU Member States:

Argentina, Australia, Brazil, Canada, China, India, Iran, Isreal, Japan, Korea, Norway, Russia, Singapore, South Africa, Switzerland, Taiwan, Thailan, Turkey, United States of America