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titleWhy can I not find a particular patient?

Patients for whom a search was performed within the last month will be in the ‘Active patient’ list, while the previous 5 months will be in the ‘Inactive patient’ list.

If you cannot find your patient within the default Active list remember to search the Inactive list also. 

Users will have access to patients registered by other users at their organisation as well, which is also split into 'Active Patients' and 'Inactive patients' 

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titleI have a large list of patients. How can I easily find my patient?

There are different tools in the patient list to search or sort your list which will make it easier to find your patient:

  • Use the Search by patient ID box when you know the patient ID or part of it.
  • You can sort the list on every column (except from the results column), so you can for example sort on birth date and then find your patient.
  • When you are looking for a patient not entered by yourself, you can sort on username at the view with all patients from your organisation.
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titleDoes De-activating a patient record delete it from the system?

No. De-activating a patient will just remove it from the Hap-E Search and ATLAS server and the 'Active patients' list and place it in the 'Inactive patients' list.

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