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After you have provided your username and password, you receive a notification on your phone from the Authenticator app. You won't be able to just approve. You will need to enter a number you see on the screen of your computer (right side in  the screenshot  below) and enter it on your app (left side  in t he screenshot below). You will also be able to see the application you are trying to login into and the location that the login attempt is coming from. 

Screenshot of user entering a number match.



It is possible that your login dose not work for only one  time, and then please  try to follow  the steps below :


  1. Click   on the “I can’t use my Microsoft Authenticator app right now”.  See  screenshot blow.
    Below is new version of  the pop-up of the  number with  other  options.

Image Added

2. Select “Approve a request on my Microsoft Authenticator app” to get a approval by number  again.

Image Added

3. You get a new number in your screen  and get a “Approve sign-in” pop-up in  your phone.

4. Repeat  steps 1-3  till you can login.

5. If it dose not  work, then you  can try to use   "Use a verification code" to give another try.

Why is this change made? 

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