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Change password or forgot password

Forgot password:

1. Click on the 'Forgot Your Password', fill out your e-mail address on the password reset page (Figure 2) and click on the 'OK' button. You will then receive an e-mail with a link to reset your password.
2. Click on the link and choose your own password, confirm this password and click on the OK button. 

Forgot registered email address: If you might have forgotten your e-mail address that was registered for your BMDW data upload account, please contact the WMDA office by email via support@bmdw.org  

Change password: You can also change your password after you logged into the system.

1. To do this, click on your home page on the settings button. 
2. A drop-down menu will appear and then click on 'My Account'. 
3. In the next window, click on the button 'change password' in the left bottom corner
4. A new smaller window will open. Fill out your old password and your new chosen password and click on OK. 

Tip: If you haven’t changed your password for a long time, we recommend that you do so to ensure that your profile is secure. We recommend that you change your password every 6 months.

Please note: If you attempt to login more than 3 times with incorrect credential the system for security reasons will ask you to enter a code that appears in an image as shown in Figure 3. 

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