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- The Search & Match Service uses the Hap-E Search and ATLAS matching algorithms that helps to provide probability matching using haplotype frequencies. For more information about haplotype frequencies, visit this web page.
- The Search & Match Service uses asynchronous matching, meaning that your searches will keep running even when you are using other features in the system or after you have logged out.
- The Search & Match Service is browser agnostic, therefore it has been programmed and optimised for use with the latest versions of a few browsers like Mozilla Firefox, Microsoft Edge, Safari and Google Chrome. The Search & Match Service is also compatible with laptops, PCs, tablets and mobile devices; the service loads on a phone/tablet, but the search results do not work well as the web service has not been optimised for smaller screens due to the large amount of data.
- As the Search & Match Service is a web-based application, it may be subject to delays depending on the speed of the internet connection and server load. If you are not able to access the login screen of the application, please check that your internet connection is in proper working order.
- In certain instances, if you close your browser, the browser window or the tab in which the Search & Match Service is running, new entries or modified data will be lost unless you have clicked Save or Update beforehand. It is therefore essential to save data after every change is made!
- WMDA collects the data from donors and cords on behalf of the listing organisations, and Hap-E Search and ATLAS is connected to this database to perform the probability matching algorithm.
- Every 4 hours, you need to login again. You will again see the login screen, and any unsaved data will be lost. Your searches will continue to run as part of the asynchronous matching feature.
- The Search & Match Service is secured using HTTPS. Because of this all communications between the web browser and server are encrypted, guaranteeing data privacy and security.
- Please always exit the application by clicking on the Logout button. You will then be logged off and the application will close.
- The Search & Match Service is accessible at all times, excluding unavailability due to planned downtime for upgrades or maintenance. Periods for planned downtime will be communicated well in advance so please keep an eye out for these notifications on you dashboard
- The Search & Match Service is currently only available in the English language; please indicate if you would like to have it available in another language as well.
- Cookies and Java Script need to be enabled to be able to use the Search & Match Service properly.
- Generally you should avoid using browser buttons such as < (”back one page”) or > (”forward one page”), as by going ”back one page” the previous action (saving, etc.) could be performed again.
- Next to some fields or functionalities you can find an
icon with more explanation.
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