SPEAR User Guide

Introduction

The WMDA believes that donor health and safety are of critical importance to ensure the continued viability of the global infrastructure of volunteer donors and therefore requires its members to report and investigate Serious (Product) Events and Adverse Reactions (S(P)EARs). The WMDA has been collecting data on serious events and reactions since 2003. In this document, you can read more on SPEAR reporting and on how to use the SPEAR online reporting tool.

Answers to the most common issues and questions will be provided, but i you encounter any technical difficulties in using the system and cannot resolve them by reference to this user guide, please contact the WMDA office at sear-spear@wmda.info.  The SPEAR online reporting tool can be accessed here.

Content

This user guide provides you with instructions on how to use the SPEAR online reporting tool. It is designed to assist you with using the features of the SPEAR reporting tool to submit SPEAR data to the WMDA in the easiest way possible.

List of content

Getting started

Accessing the SPEAR reporting tool

You can access the SPEAR reporting tool via web address (or URL) by entering the address: https://spear.wmda.info. You can save a bookmark in your browser, e.g. for the SPEAR reporting tool, so that you are immediately directed to the login page. Click on the 'Forgot Password' as indicated with a red box in figure 1, fill out your e-mail address (this field is case sensitive) on the reset password page of figure 2 and click on the 'Send Password Reset Email' button. You will then receive an e-mail with a link to set your new password. Please note: the link to reset your password expires in 2 hours. If you don't use it within that time, you must request a new password again by following the same steps. 

Changing your password

Follow the steps described above to access the system for the first time.

• Step 1: Click on the link 'Forgot Your Password?' at the SPEAR login screen (figure 1).
• Step 2: In the next screen (figure 2), enter your e-mail address and click on the 'Send Reset Password Email' button. 
• Step 3: Click on the link in the e-mail you received from the system. Please note: the link to reset your password expires in 2 hours. If you don't use it within that time, you must request a new password again by following the steps 1-3. 
• Step 4: Choose a new password, confirm your new password and click on the reset password button (figure 3).
• Step 5: Go back to the login screen and enter your e-mail address and your new password.

Switching roles

If you have multiple roles available to you (e.g. you are a reporter and a committee member), then you can easily switch roles without logging out. To switch roles click on the three dots next to your name on the top right side of the page. A menu will appear that has the Switch Role option (figure 4). When you click this option, you will be redirected to a page where you can select the roles available to you. Select the role you want and click the Select button. To confirm the role switch, a message will appear "Successfully switched role to XX at YY". You can now use the SPEAR reporting tool in the role you selected. Click on the SPEAR logo at the left top corner of the page (figure 5) to go to the dashboard overview.

Logging off

To close and exit the application click on the three dots next to your name on the top right side of the page. A menu will appear that has the Logout option (figure 6). After logging out of the system, you will be redirected to the login screen. 

Actions within the SPEAR reporting tool

Drafting a report

Adding an attachment to your report

Submitting a report

Receiving a report from an affiliated (child) organisation

Adding additional information to a report

Providing updates to a report

Review process of the committee 

Download report overview

Print

Download .csv file

Frequently Asked Questions (FAQ)

GENERAL

USING THE SPEAR REPORTING TOOL

SPEAR REPORTING 101

CASE STUDIES