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- The Search & Match Service uses the OptiMatch matching algorithm that helps to provide probability matching using haplotype frequencies. For more information about haplotype frequencies, visit this web page.
- The Search & Match Service uses asynchronous matching, meaning that your searches will keep running even though when you are not logged in or using other features in the system or after you have logged out.
- The Search & Match Service is browser agnostic, therefore it has been programmed and optimised for use with the latest versions of a few browsers like Mozilla Firefox, IE 7 and above, Safari and Google Chrome. The Search & Match Service is also compatible with laptops, PCs, tablets and partially with mobile devices.
- As the Search & Match Service is a web-based application, it may be subject to delays depending on the speed of the internet connection and server load. If you are not able to access the login screen of the application, please check that your internet connection is in proper working order.
- In certain instances, if you close your browser, the browser window or the tab in which the Search & Match Service is running, new entries or modified data will be lost unless you have click Save or Update beforehand. It is therefore essential to save data after every change is made!
- WMDA collects the data from donors and cords on behalf of the listing organisations and OptiMatch is connected to this database to perform the probability matching algorithm.
- For technical reasons, only one instance of the application can be opened at a time. Therefore, it is not advisable to have multiple sessions open as this may also lead to inconsistencies between the different application windows.
- After 30 minutes of inactivity the application will close automatically. You will again see the login screen, and any unsaved data will be lost. Your searches will continue to run as part of the asynchronous matching feature.
- The Search & Match Service is secured using HTTPS. Because of this all communications between the web browser and server are encrypted, guaranteeing data privacy and security.
- Please always exit the application by clicking on the Logout button. You will then be logged off and the application will close.
- The Search & Match Service is accessible at all times unless it is unavailable as part of any upgrades or maintenance work.
- The Search & Match Service is only available in the English language.
- Cookies and Java Script need to be enabled to be able to use the Search & Match Service properly.
- Generally you should avoid using browser buttons such as < (”back one page”) or > (”forward one page”), as by going ”back one page” the previous action (saving, etc.) could be performed again.
- Next to some fields or functionalities you can find an
icon with more explanation.
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