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  • A patient was automatically transferred from the legacy system to the new and does not have a user assigned or has the wrong patient assigned
  • The user that created the patient is on leave and somebody else at the same organisation may want to have this patient appear in their "my patients" list
  • A patient was created by your registry's software using the API and no user was assigned by your software. 

Assigning a patient to yourself

The following steps let you assign a patient to yourself no matter whether it is not assigned to any person or to another person: 

  1. Open the patient you would like to refresh the searches for. This can be done from the patient list or from a search results by clicking on the patient id. 
  2. Scroll to the bottom and click "other actions"
  3. Click on "Assign patient to me"
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  4. You'll see a pop up appear on the bottom right of the screen indicating that the patient was reassigned
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Assigning a patient to somebody else

The following steps let you assign a patient to somebody else no matter whether it is not assigned to any person or to another person: 

  1. Open the patient you would like to refresh the searches for. This can be done from the patient list or from a search results by clicking on the patient id. 
  2. Scroll to the bottom and click "other actions"
  3. Click on "Assign patient to someone else"
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  4. Enter the e-mail address of the user that you would like to assign to this patient
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  5. Click "Submit"
  6. You'll see a pop up appear on the bottom right of the screen indicating that the patient was reassigned
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