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Issue 2: I have a new phone and my MFA is no longer working

Please contact support@wmda.info.

By following these steps, you can manage or reset your MFA.

Important note:
I you are resetting your MFA because you have a new device, it is crucial to first log in with your existing credentials before removing them from your old device.

Once logged in with the old credentials, you can safely delete your current MFA method and proceed to set up a new MFA method. This ensures uninterrupted access.

If you have any questions or require any additional information, please contact support@wmda.infoWe will help you to reset your MFA.


Issue 3: I do not see a pop-up with an authentication code when I log in

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